Paying for a cashiers mistake

Kindly make sure when paying all your accounts that the cashier or sales person assisting you enters your correct details.During november 2023 i payed R1664.00 on my water and lights account at centurion office,they were experiencing a shortage of white paper which meant no A 4 size print out of water/lights statement.The amount of money to be payed by clients was verbally told then written manually down on a peace of paper which had clients account number and address,we then proceeded to the cashiers for payments,unfortunately wrong information was entered by the cashier im not sure whether it was intentionally or accidentally,but to this date i wrote more than 3 SAPS representation affidavits as requested,i emailed as well as hand delivered them to the municipal senior officials through out 2024 but with no luck.I was shocked when in September October 2024 my account had grown to R5000 a week after i had visited municipal offices in town and no one was able to explain why or how come.I directly pay my municipal account always on time at their offices,but this happened.Please take a minute or two to check your receipt.