Pathetic Service From Our Municipality !!!

Poor and pathethic not to mention disgusting service from the enquiries centre! After paying our electricity bill, and "not detecting it on their side" our electricity was disconnected without warning and upon stopping the technician Isaac and informing him that the bill was paid and proof was being sent as we speak he still refused to connect us again and left saying he will be an hour as he is in the area !!!!!! But alas he has not been back and neither can they send someone to reconnect us now even though proof of payment has been sent!!!! This is unacceptable from the municipality , in the meantime all our frozen foods will be perishing and we have no electricity to prepare a meal !!! Absolutely disgusted !!!!