Pathetic Metro

<p>With no shame their are over charging me on rates and taxes. When you enquire you are reffered from one floor to the other with no solution. Currently Room 205 that works with adjustments on rates and taxes have printers that are not working therefore they are unablke to excute their job, Customer are being turned away because of printers that are not working ONLY in that room, the other offices printer are working but the agents in room 205 find it impossible to print in other offices. They absolutely don't care.... Batho Pele principle does apply, as long as they get paid at the end of the month. So since they cannot issue this journals/adjustment that you will need to take to debt management to assist you in reactivating your account, they tell you to come back after a week maybe and for that matter they even tell you that they are moving to another office, so when you come back you might not find them.</p> <p>Its sicknening whats happening in that municipality, the employees there know very well nothing will happen to them and the is nothing that the clients can do about it.</p>