Pathetic customer service

Morning,<br> <br> I have received my first and final demand letter in my front door on 5 March 2015 after numerous attempts by myself and the attorneys to get my Property rates sorted since I bought the house last year. I made the full payment of R4412 at Checkers Eco Boulevard on 6 March 2015. The new account I received today is R5032. I also logged on to e-Tshwane to double check but also have an outstanding balance of R5032. So the payment made more than 3 weeks ago still doesn't reflect on your system or records.<br> <br> CAN SOMEONE PLEASE WAKE UP AND UPDATE THE SYSTEM??!!! Because it surely looks like it doesn't get updated automatically.<br> <br> I have sent through proof of payment 3 times to your *** without ANY response!! <br> <br> WHAT next should I do to get this rectified??