NO Service & Unsatisfied Customer

<p>After numerous phone calls, emails and visiting the Lyttelton Municipality to provide them with the correct details to where they should send our Municipal bill each month, we still do not receive any billing....</p> <p>We pay the standard amount of R3000 per month for our water and electricity. It is only my husband, me and our son.<br />The Municipality phoned my husband to notify him that they are disconnecting our electricity if we do not settle the amount of R11 000 that is outstanding immediately.</p> <p>Once again after 4 visits to the Municipality, trying to figure out how the amount of R11 000 is outstanding on our account as we are paying R3000 per month for 2 adults and 1 child in one house.<br />They had a look at our meter readings that we took and our house is using the amount of units for 3 house holds per month and Mashadi M. Motsologi suggested we fill in an application for testing of the electricity meter and <br />submit it.</p> <p><br /> We completed and submitted the "Application for the testing of the electricity meter) we have submitted as advised by Mashadi M. Motsologi (***) from the municipality ....yet another month has passed without anyone attending to our application.</p> <p>No one is answering their phones, no one is responding to the numerous emails and no one has come out to our house to attend to the issue at hand.</p> <p>Still after months we are still not receiving any billing and still no one has attended to our application to test our electricity meter.</p> <p>PLEASE HELP !!!!</p>