No service rendedred

For clarity 1) 69 years old widower 2) Handicap 3) Had a knee replacement a month ago and still walk with a crutch 4) Pre-Paid Cut off in middle of winter

Good Day Ewin For 3 months I have corresponded to no avail. As a reward I now get a Invoice for immediate Payment and prepaid meter blocked. The credit I requested for was for the time period after my application for a wastebin was approved, by mail, with a telephone call for delivering that day. Taking the date of approval and the date of delivery as reflected in below mails, It covers a span of 9 weeks for what I believe was maybe just miss filing or documents that was lost. But it is a fact that service was not rendered and I have to pay alternative provider to remove it and Tshwane demand payment as welI. Please see if you can resolve the matter or put me in contact with someone who can Best Regards Hennie Smit