No service from call centre

<p>I have prepaid electricity and the unit lost sync. I called the call center more than 6 times with a waiting period of each call being placed on hold for more than 26min per time. I am without electricity for the entire day and told by your rude call center agents that I must hold as they transfer my call. He numbers I dialed are not assisting in any way and casting me copious amounts of call billing charges. </p>