No Service, dead end, no power for 3 days

I returned home from a long day's work on Monday, 09 February 2015, only to find that the power on the premises (27 20th Street Menlo Park) where I live is off. This is not due to load shedding or non payment of bills. It is off. The natural reaction would be log the fault with reference 723 of 2015/02/09. As it was past 18:00 we understood that a technician will only be able to come the following day. After numerous phone calls and run arounds, no one attended. We are in the middle of a heat wave which means fridges defrost and food go bad. So no one on Tuesday, we are patient people, so we hope for Wednesday. Again a lot of phone calls and run arounds later and still no technician has attended to our problem. Bear in mind this is a faulty circuit breaker that needs to be opened and switched back on. It will take a standard technician 10 minutes max to do this on the pole outside. We are now entering our third day without power. We have lost thousands of rands of food, people are loosing income, because they can't work and worst of all it feels as if we are fighting a loosing battle on our own. Our constitutional rights are being spat on.