No response on over charging systems glitch.

A Querry on a billing error that is overcharging R11000.00 has not been responded too after several emails and calls. <br> The Billing detail states that i am being billed for a period that stretches from 10/08/2014 To 07/09/2015 That's 394 days (MORE that a YEAR?!) Now I have been paying my bill over this period as required on time and have records to proof it. I suspect a System Glitch might be to blame as, the next line of the bill seems to be some sort of rectification for this as it is a negative number HOWEVER this is for a different time period and thus has a different amount. (10/08/2014 TO 13/08/2015).<br> Lastly the system seems to be double charging me as my electricity usage is less but my bill is Much more.<br> Then there is a R4275.07 amount that i can not explain added. <br> No reply at all from Tshwane yet and its been 28 days. <br> This is the worst service i have ever had from them. I now will have to waste a day to go to their offices and have them sort out a problem that they created. <br> <br>