Metering section service dissapointment

I have reported a problem of a tamper code on my prepaid meter on 28/07/2022.... reference nr. 1014/28 my meter must be faulty. Same issue happened last weekend, and it took 3 days before my power was restored with a simple code i could punch into my meter remote. Today marks day 3 of anticipation on when the Metering guys would arrive. After multiple calls to the call centre and to the metering section directly, i still have no clarity on when my power would be restored. This means I can go nowhere cause if they get here without me being here, they won't help me, and I would be stuck without power for however long it takes again to go through the process again.