Meter readings

<p>I am Dewald Smith, cell no: ********** 423 and wife ********** 933 experience that to provide the Current Meter Reading to customer care there is no answer and holding on for 30 mins and each time I call something happens and I send them readings via email but no reply. this happen to me last night and a month back. </p> <p> </p> <p>When my bill is send i found that my bill is estimated, but I send my current readings at the open of my portion. then i call them then they tell me they have a back log of emails. they going to credit me, but then is toolate my budget is already f???. account number: ********** 248 Portion : 18 </p>