Invioce for account *** for Oct 2016 not received.

<p>On the 8 November 2016 I have lodged a query on the e-Tshwane website for my invoice for October 2016. I also send numerious emails to The City of Tshwane in this regard. I also phoned but could not get thrue to an operator to help me. I did not even get one responce back from them. Again today the 23 Nov 2016 I send them a email and lodged a query on the e-tshwane system. I had to pay my account without an invoice. I do not know if the amount I payed is correct to prevent them from cutting the electricity.. The Tax Invoice for account ********** 872 is outstanding on the e-tshwane system. I also did not get the invoice in the post. </p>