Extremely poor service

As you see this matter came along since 6 July 2023 with a lot of frustrated e:mails to the following people: Ronny Shilenge *** Milly Claase *** Gordon James *** Khuliso Ramathuthu *** Nonhlanhla H. Khumalo *** Revenue Recovery Centre <***> Customer Care <***> Deline Janse Van Rensburg <***> Katlego D. Pelo <***>; Katlego L. Masango <***> Pulane Mangoale <***> Christo M. Van Den Heever <***> Wayne Helfrich <***> Disputes <***> E-Tshwane Helpdesk' <***> ***' <***> ***' <***> The request was closed and still nobody answer or done anything regarding my query. • Customer Care, if you do have any faith in your “company”, make sure you read all the records, as well as the answers that I receive not once, not twice, but 13 (Thirteen) times this afternoon. Your request with reference no : *** (BILLING AND MR ADJUSTMENTS/FAULTY METERS), logged on ***1 has been closed. • Customer Care, one of your own department’s worker send the following: Please be advise what we can see on the system was your water meter was replace sometime ago and was never updated on the system, and thus we couldnt captured the correct reading your welcome to visit our office to make a payment arrangement. – So this tells me that this person did NOT read my e:Mails, nor the complaint lodge on 1 July 2023 and CoT wants me to make a payment arrangement. Come on CoT, is this how you treat your Rate Payers where your bread and butter is coming from. • I think I’m not the only person that do have a problem with an *********** CoT. Start “cleaning” offices where people is only there for the money and not for residents of City of Tshwane.