ELECTRICITY RECONNECTION

Tshwane has the worst customer service I have ever experienced. We paid the arrears on our account on the 21st of August 2017 already on account number ********** 311 still our electricity have not been reconnected and every time i log a call they said it has been requested and our call is removed. This is unacceptable we have been waiting a week already. Useless to call them and expect better service.................