LH
Lonika H

1 reviews | Active since Jul 2015

14 Jul 2015, 09:53

ELECTRICITY CUT OFF

We live in the east of Pretoria. On the 7th of July we received our invoice stating that we were in arrears in the amount of R 300 from the previous month. On 9 July 2015 we paid our invoice in full, including the R 300 that was in arrears. On 10 July 2015 we came home and discovered our electricity was cut, the notice was dated 10 July 2015, A DAY AFTER THE ACCOUNT WAS PAID IN FULL.<br> <br> How is this possible? We were left without electricity for the whole weekend, due to the accounts department that is only open until 15:15pm. On Monday we called the Municipality and they advised our account is on R outstanding. Our electricity was then switched back on on Monday, 13 July 2015.<br> <br> How is this action possible. How can electricity be cut after two days of non payment? I am furious to say the least.

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