1 reviews | Active since Jul 2015
ELECTRICITY CUT OFF
We live in the east of Pretoria. On the 7th of July we received our invoice stating that we were in arrears in the amount of R 300 from the previous month. On 9 July 2015 we paid our invoice in full, including the R 300 that was in arrears. On 10 July 2015 we came home and discovered our electricity was cut, the notice was dated 10 July 2015, A DAY AFTER THE ACCOUNT WAS PAID IN FULL.<br> <br> How is this possible? We were left without electricity for the whole weekend, due to the accounts department that is only open until 15:15pm. On Monday we called the Municipality and they advised our account is on R outstanding. Our electricity was then switched back on on Monday, 13 July 2015.<br> <br> How is this action possible. How can electricity be cut after two days of non payment? I am furious to say the least.
