Could there be a - minus rating for ***?

Could there be a - minus rating for ***?

My querry dd 18 Dec 2019 - Description: R 6 000 paid on 2 December to my electricity account. Now 2 WhatApps received to say my account is in arrears. Please clarify asap. before cutting my electricity as you usually do before the query is resolved by you. *********************** Reply Original Text From: E-Tshwane Helpdesk <***> To: *** CC: me Sent: 18.12.19 11:35:25 Subject: e-Tshwane Support Ticket - ***/ref***

Please assist the client with the query below. (The one above??) Regards,

FEELS LIKE 25 YEARS LATER ........ BUT I GET A REPLY (If my power was disconnected in Dec 2019 so be it. I at least got a reply :-) ************************************************* From: *** Sent: Wednesday, 29 Jan 2020 2:14 PM - Hallelujah a reply!!! The date ??? TODAY To: me Subject: RE: FW: Electricity ***

Dear . me, Balance outstanding is R5250.59 Payment made of R6000 has been updated. Thank you for logging your query with us, your reference number is: *** . Kind Regards Customer Care City of Tshwane Tel: *** e-mail: ***

Let's see 41 days, 15 hours and 55 minutes later

That's what I call mentally etarded and delayd service delivery.

"Welcome Africa tell me how you doing........................" Dr Alban was serious.