complain regarding electricity

<p>On the 01 June 2016 my electricity was disconnected by the municipality.i thought it was a faulty appliance in the house and i called the call centre at around 18:00.I was assisted by a call centre agent who said a technician will be sent within six hours.No one came to the house and i called again and was informed the technicians have knocked off and it can take up to two days for them to attend to the complain. On the 02 June 2016 a technician came through around 14:00 and was informed to go to the municipal office to get a tamper code so they can connect the electrity. On the 03 June 2016 i went to the city of tshwane offices and was informed that my electricity was disconnected mistakenly for someone else who was owing the municipality. I was informed that a reconnection of my municipal services has been approved and a technician will be sent through within six hours. Its been three days since we do not have electricity and the municipality does not seem to care about their client and their consultants are not assisting as you wil get a different story each time you call them. I am so disapointed with the municipality and will not recommend anyone to be under them as you will not be assisted. DISSAPOITED AND ANGRY CUSTOMER</p>