CITY OF TSWHANE **************** PLUS DEMAND CHARGES UNFAIR TREATMENT

They do not answer the phones. You send emails no reply to the complaints made but they know how to charge for final demand.

Firstly It is impossible for my water bill to go from R224 in the previous months to R979 for the month of September THAT IS IMPOSSIBLE.

Water August R281 Water July 215 Water June R208

Secondly, it is unfair for me to pay Miscellanous charges of R759 for no reason. R253 a day for demand payment is **************** AND UNFAIR ESPECIALLY FOR FIRST TIME OFFENDERS. I queried this amount for demand letters and wanted it reversed. It is absolutely unfair treatment and this amount should be reversed. no courtesy phone call or email to inform us that they will be charging demand fee when the account clearly states payment by a certain dates. it is better if they keep their services and electricity. It is abuse of the highest level.

THIRDLY, it cannot be possible that my electricity bill is HIGHER because THERE HAS BEEN ELECTRICITY CUTS ALMOST EVERY DAY IN the month of SEPTEMBER. . I cannot accept this billing. This is simply day light *******. I CANNOT AFFORD TO PAY FOR OVER CHARGES AS WELL.

The electricity charges DO NOT MAKE SENSE. The amount should reduce by half v the number of days without electricity. PAYING CUSTOMERS SHOULD BOYCOTT THIS NONSENSE Hoow does it increase. this is an insult to our intelligence August R1 143 July R1 1058 June R1 041

As far as i am concerned this account is not substantially correct because i have been overcharged. can somebody please urgently get us help