Brilliant customer service!

We were in fault and did not pay our outstanding electricity bill in time. Unfortunately the electricity was cut the same evening that the bill was settled electronically, due to the fact that it takes a few days to be processed. <br> <br> The following afternoon I contacted the Municipal offices in Centurion and asked if a proof of payment can be emailed to them, instead of me going in personally. An address was provided and within 45mins of sending the proof of payment an sms notice was received confirming that the reconnection has been approved and an hour later our power was back on!<br> <br> Great work Portia and City of Tshwane!<br> <br>