Bill of R4 910.00

I AM A RESIDENT OF MAHUBE VALLEY AND I PAY WATER ON A MONTHLY BASIS BASED ON THE BILL I RECEIVE.I HAVE PROOF OF MY BILLS AND THE PAYMENT MADE.BUT TO MY SUPRISE THIS MONTH I RECEIVED A BILL OF R4 910.00 WHICH I MUST PAY BY THE 2ND OCTOBER 2015.I HAVE BEEN TO THE MUNICIPALITY ON THE 15 SEPTEMBER 2015 AND THE CONSULTANTS JUST INFORMED ME THAT IF I DO NOT PAY THEY WILL CUT MY WATER AND MY ELECTRICITY.THEY FURTHER INDICATED THAT IT IS NOT THEIR PROBLEM IF MY BILL IS HIGH IT IS THE METER READING DEPARTMENT.HOW CAN I HAVE A BILL OF 5000 ON WATER ONLY BECAUSE MY ELECTRICITY IS PRE PAID WHILE MY PROPERTY RATES ARE ALSO PAID SEPARATELY.I DO NOT THE SERVICE I GOT FORM THE CONSULTANTS WHO JUST THREATENED ME WITHOUT SOLVING MY PROBLEM.TSHWANE MUNICIPALITY SUCKS AND THEY MAKE MY LIFE HELL.