Account Wrongfully Reopened and Billed Despite Repeated Attempts to Resolve

I am extremely frustrated with the City of Tshwane Municipality. My municipal account, which was officially closed in 2013, was suddenly and inexplicably reopened in June 2025, and I have been receiving bills ever since.

I even travelled all the way from KwaZulu-Natal to Tshwane to try and resolve this issue in person. I was assisted by Dipuo J. Kwape and Nancy Nagana, who were supposed to sort out this issue. However, despite several follow-up emails and attempts to get feedback, there has been no communication from the City.

Today, I received yet another bill, which clearly shows that the issue has not been resolved. This is unacceptable and feels like I am being ignored while the municipality is in the wrong.

I am demanding that the City of Tshwane:

Immediately review and close the account that was wrongfully reopened.

Reverse all charges from June 2025 to date.

Provide written confirmation that this matter has been resolved.

This has been ongoing for months, and I am now escalating it publicly because all other channels have failed.

Very disappointed with the lack of accountability and communication.