Wrongful Charges

I have been sending countless e-mails to try and fix an erroneous bill for R12 000 that was charged to our water bill after a leak occurred at the water meter on the pavement outside. It is now almost a year later and I am getting no joy as they require the job card which has been sent to them now 10 times.<br> <br> It looks as if they just don't care about the client and force them to pay by threatening them they will cut off their water and lights.<br> <br>