Water problem

Tuesday when I got home water was finished and I've rushed to buy water (prepaid). When I was trying to load water the meter was faulty, it couldn't read the tag. Wednsday I called the Jhb water call centre. I was told my problem will be attendend within 24 hrs. Today its friday I've managed to get the number of a sub contractor deals with our area. And they told me they only got my quiry yesterday and promised to send someone today to attend my quiry. My suprise when I get home my problem its still not sorted out. I called the sub contractor again and they told me people were sent and they couldn't find anyone in my house. And when I called them this morning I've explained to them I've left my gate open and I've also left my tag with my neighbours. And also I gave them my number and they did not even tried to call me to say there is no one to assist them. I'm really dissapointed with Jhb water's service. So its gonna be my 4th day without water now. My adress is 590 Nebraska crescent, Cosmo City. I just feel like crying right now. How do they expect a person to survive so many days without water.