VERY BAD SERVICE

MY APPLICATION (REF ********** 780) FOR PENSIONER REBATE ON PROPERTY RATES DATED 21 JAN 2019 IS STILL OUTSTANDING NOTWITHSTANDING 7 (SEVEN) EMAIL FOLLOW-UPS FROM 8 MARCH. PHONE CALLS ARE NOT ANSWERED.....YOU HAVE TO WAIT A LONG TIME ................AFTER HOLDING ON FOR 10 MIN YOU GIVE UP.