Unhappy with City of Joburg Water

t To whom this may concern.My water meter was cut today after i have had signed ESP for over 4 years now and I have made arrangements with Ncube Incorporation Attorneys to pay R1500 per month. I made payments for since February 2019 to April 2020 however unfortunately due to COVID-19, i was unable to make payments as I was unable to go back to work since 18 March.I am diabetic and I was ill since March and working from home from time to time.I tested positive for COVID-19 on the 17 July and was in isolation until 3rd August and I was still not well until the 10th August and went back to the doctor and I have been on medication since 17th July to date. Unfortunately my medical savings was depleted and I had to pay cash for all the medication myself.I have documents from City of Joburg documentation, emails between the attorneys and I and doctors notes with regards to all of the above.As per the president, no person can or must be inconvenient during the Panademic. We are on level 1 and already Municipality is taking action like this.It was a bitter sweet experience after sitting for 6 hours in a queue from 10:30 to 16:30 and eventually signing the documents i needed to sign, my water was switched on again, after i had to pay R3000. I am very disappointed that the president never mentioned that this actionwas going to be taken in his last speech. I have no more words for the President as well as the laws of this country. Yet most of the placed where there are Municipal Government houses, they never go through this as there water, electricity is never cut. Sickening!!!