Turned Off Water Supply

Today, the 7th of May 2015, two officials from the City Of Joburg came to our complex in Paulshof (whose name is Manhattan) and turned off the water supply. Their claim was that the complex hadn't paid the April bill. Unfortunately, none of the trustees of the complex were around when this took place. The trustees and complex management were able to produce statements from the COJ itself that clearly show that the complex has indeed paid the water bill for April.<br> <br> Attempts have been made to call the COJ and let them know of this error. The only response we get from the COJ is that their systems are down, and as a result, they are not able to verify the FACT that the complex has paid the water bill. They say they'll look into it within 3 working days (Tuesday next week). This means, in the meantime, an entire complex (of people) will go for 5 days without water, despite the up to date payments. This type of (non) delivery, carelessness and arrogance from the COJ is totally unacceptable. We would like this issue to be resolved immediately, get an official apology and a guarantee that this will never happen again.<br>