they send poeple to cut water supply to my meter.

The muncipality is not doing their Job properly when it comes to sending poeple to cut water and checking our accounts. On friday 15, 2015 when I come back from work I found the consumer disconnetion card on my gate when I check the account no: and the names are not even corresponding with mine. In other words is not my account but they cut the water supply. I called the call centre and spoke to someone who requested me to send him a proof of payment for my account of which I did. Since then nothing happened I still living without water with my children and the worse part I am heavily pregnant I can't do things for myself I can't live without water. I am still out of water and I think it is ******* to cut water for the wrong account and it is against humans rights. They can cut electricity not water and why they cut water for me who pays every month and put the meter to the house where the is no owner and the poeple who is living there ******* they get water for free. I think our municipality is failling me. There are houses infront of my house with the poeple living there *******ly and JW put meter for them to have free water but for me who is paying they send their poeple to cut.