SKY HIGH WATER CONSUMPTION

<p>I have sent 2 mails to Joburg Connect and all I get in reply is that my complaint has been forwarded to the correct department. See EMails below :</p> <p>QUERY</p> <p>Wilma Brand <***> May 16 (7 days ago)</p> <p>Joburgconnect </p> <p>STILL AWAITING REPLY - NOW URGENT</p> <p>------------------------------------------------------------------------------------------------------------------------------------------------</p> <p>---------- Forwarded message ----------<br /> From: Wilma Brand <***><br /> Date: Tue, May 10, 2016 at 2:27 PM<br /> Subject: ACCOUNT *** VA BRAND - QUERY<br /> To: ***</p> <p>Hi, please can the water consumption on the account *** be checked. Looking back at previous accounts the water consumption has never been this high and as we are aware of water restrictions the consumption should actually have dropped and not escalated.</p> <p>I am querying the last 2 months:</p> <p>April 2016 - Invoice *** 67.000 KL</p> <p>May 2016 - Invoice *** 84.000 KL</p> <p>(accounts attached)</p> <p> We could not possibly be using this amount of water, if you look back at previous accounts for January 16.000 KL, February 17.000 KL and March 25.000 KL then you will see that the readings for April and May cannot be correct.</p> <p> Either there is a leak somewhere in the system, someone is tapping into water system, or the readings are incorrect.</p> <p>Please look into this asap as there is definitely something wrong.</p> <p> Thank you kindly for looking into this query</p> <p> </p>