Shame on the City of Johannesburg!!

Water meters were installed a few years ago to which we had no dispute. The meter then failed to read the tag we use to buy water, we reported this matter to t Johannesburg Water and a technician was sent (ref # ********** 419). The technician then removed the meter with a promise to come back and fix it but never returned.

Being the honest people we are, we visited the City of Johannesburg on several occasions to try and resolve this matter but they failed to come and reinstall the water meter. Is this now our problem? Apparently so, as on our last visit to the City of Johannesburg, they threatened to cut our water off and give us a fine of R6000!! This is the price we have to pay for trying to do the right thing.

A woman by the name of Stella stationed on the 4th floor of 17 Harrison Street (Johannesburg Water head office) was very rude in how she handled our case and was not even willing to hear our story.

Such lack of competence is really disappointing.

We are very angry and refuse to be bul****!