RUDE RECEPTIONIST

I CALLED JOBURG CONNECT METRO OFFICE ON *** AT 02:51 THE LADY WHO ANSWERED THE PHONE WAS SO RUDE SHE REFUSED TO GIVE ME HER NAME WHEN I ASKED HER & SHE DROPPED THE LINE. I RANG HER AGAIN STILL SHE REFUSED TO GIVE ME HER NAME AND GAVE ME A NUMBER TO CALL FOR MY QUERY, I HAVE NEVER IN MY LIFE CAME UPON A RUDE AGENT LIKE HER, I AM A TELEPHONY AGENT MYSELF AND KNOW HOW IMPORTANT TELEPHONE ETIQUETTE IS. SHE DOESN'T DESERVE TO BE THE FIRST POINT OF THE GOVERNMENT AS PEOPLE CALL IN FOR HELP ONLY TO BE SHUFFLED AROUND BY RUDE PEOPLE LIKE HER I AM SO UNHAPPY WITH THE SERVICE I GOT