READINGS SENT IN NOT BEING USED FOR BILLING - EXCESSIVE CHARGING AS SEEN ON ENCA AND REFERENCED ON CARTE BLANCHE - OUR WARDS REPRESENTATION ARE MISSING IN ACTION AS USUAL, ONLY VISIBLE WHEN LOOKING FOR VOTES OR MONEY

Charging is shameless and unacceptable. We were asked to do water readings, which are not reflecting on the accounts - they have more than doubled the water bill. They are a law to themselves. I have requested several times to go the 'pay as you go' route as other homes in my complex have this - no response! I have had water issues, and this is the 3 meter installated - when will they get to 'pay as you go on this as well?

The service delivery get worse, the fees increase hence all the disgruntled South Africans

Those of us that are honest get no benefit as we pay and yet there is not improvement in service delivery - only excuses!

The dishonest have no consequences, this encourages a further lawless society. In a 3 to 5 km radius, my friends and I compare (whether it be pay as you go or not), in a Ivory Park, Noordwyk, or Erand Gardens. There is no logic to pick up a thread or trend on the billing. Consumers get charged the high rates on estimations which are insanely high, then when the reading is taken, credit on the LOWER rate - ********* and part of the problem