OVER 92HOURS AND STILL NOT RECONNECTED ON WATER

Our water is been cut without Final Demand being issued and no notification on Monday. <br> I paid the bill and logged a call to reconnect with Jhb water call centre at 12:23 on 9th Nov 2015. <br> They said it will be done within 72 hours, but I can call in to escalate after 48 hours. The instruction was followed. I called after 48 hours and again AFTER 72 hours when the have NOT reconnect me. NOW I am sitting at 92 hours without water and all they can tell me since yesterday is that it has been escalated to credit control and contractor will come for the past 2 days. The call center staff by the name Linda is having such bad attitude, not helpful at all. Other call centre guys put me on hold and then drops the call later. <br> This is hugely frustrating, I've spoken supervisors at the call centre Mr Ventre and Amanda, escalations clearly doesn't work! And nobody takes any responsibility!!! What's the point of having a call centre and can't get any useful information? All they can tell you is they've escalated, but clearly escalations doesn't work!! <br> <br> WHEN AM I GOING TO BE RECONNECTED???