MM
Motlatsi M

1 reviews | Active since Jan 2016

27 Jan 2016, 18:43

NO WATER FOR 22 DAYS

For three years I've been battling the City of Johannesburg to come and rectify meter numbers in the estate Im staying in. This culminated in them COJ coming inside the estate to disconnect my water supply. In doing so, the contractor sent to disconnect my water supply was actually sent to disconnect my neighbour who is in massive arrears. <br> <br> what has happened is they actually fixed the meters and recalculated water consumption<br> dating back to 2011 and found out that a wrong meter was disconnected and asked that I pay a reconnection fee since the water will not be reconnected. I paid half of the balance outstanding since I did owe on my account but had already had an arrangement with the creditors of which I never defaulted. I paid R4500 of the R9400 that I was outstanding to get the water reconnected. An arrangement was done on 18/01/2016 to send the water for reconnection but since then I have heard nothing from them. I've tried the regional walk in centres/call centres but no help is forthcoming. Even the creditors are not aware of any disconnection instead the creditors have no record on their side that my account was due for disconnection.<br> <br> MIDRAND COJ keeps shifting the blame.

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