no water even after 72 hours period lapses

i have been cut off water due to non payment but i have recently settled my account in full on the 11 June 2015 and i was told it takes up to 72 working hours before any reconnection can be done. Yesterday (17 June 2015) the 72 hours has lapsed and today the 18 June 2015 still no one can really tell me when will the tech's gonna come to reconnect water as the waiting period has passed. I have been to client services at midrand spoke to the supervisor (Sharon) and she tried helping me out by making several calls and initially also her calls were not been answered and i made several phone calls to their call centre and all they tell me is that they have escalated the matter to the credit mangment.<br> I am now wondering if i will ever have water at my house even though i dont owe the municipality a cent.<br> Can you please assist escalating this matter to the relevent person who can urgently assist me.<br> I think it is misleading by singing their slogan of \ World class african City."while they are unable to tell me when and what time will their technician come to reconnect water.<br> <br> """