No water 6 days so far..

Water was cut off at the water meter on the pavement for some reason. This was discovered early on Sunday morning 22 November. A complaint was registered and we were given a reference number ***6 on Monday. COJ account number ***. Since then I think on Monday or Tuesday technicians did come to reconnect, but then they said they couldn't cause there was an account problem and left without connecting. Since then we have confirmed with the account department and credit control that there is no problem with the account and that's it is a technical issue. We have been phoning every day since then and all we get is reference numbers *** on 24th, ***6 on 25th, *** and ***5 on 26th, and today *** on 27th and promised of escalation, but no water.<br> Today is Friday and we haven't had water since Saturday evening. All we get is promises of escalation and nothing happens. We cannot wash ourselves, our clothes, our dishes. These are basic living requirements and all because the COJ decided to cut off the water supply.<br> This is totally unacceptable and there seems to be no way forward AND WE STILL DON'T HAVE A DROP OF WATER!!<br>