No Electricity for 56 hours and counting

We have had no electricity for over 56 hours, no replies to my SMS logs. <br> Apparently it will take another 6-8 hours, no guarantee.<br> <br> My appliances cannot take the toll of these days of no electricity - this is not the first time, this is not the usual load-shedding, this is the third time we have had many many hours of no electricity.<br> City Power are useless - why are you using them as a service provider City of Johannesburg?<br> <br> Who will take accountability and provide the service I pay for, City Power don't respond but I pay City of Johannesburg who use City Power - what can I do to ensure I get service I pay for?<br> AND I guarantee you will charge me for the 56 hours of no electricity.