No customer support available for City of Johannesburg queries.

I am not sure how you are supposed to log a call with the City of Johannesburg with regards to issues on statements. If you log something on the website they tell you to email, when you mail they say log it on the website. Phones are not answered - there seem to be a blanket "we are experiencing high call volumes" message on the line. It is impressive how quickly they can charge a penalty though when you pay a day late??? If it was available I would rate a 0 out of 5.