NO ASSISTANCE WITH A DEAD PERSON'S ACCOUNT

This all started when our Director passed away in September 2012, he has a agricultural property noting on it no water no taps no baths it is empty but I have been battling for 3 years to stop the services at COJ but the charges keep coming!!! every 4th day we get a new statement new charges I think they think it is a money making racket this. Bryce is the Executor and I am his PA he has given me full authority to sort this account out, after being sent from pillar to post from walk in to call centre to legal back to the walk in about 100 times sitting at their offices for days on end all they say it will be fixed. If you don't have a runner that you pay back hand (*****) you don't get assistance. I sms'ed their ***** line to date no one called me back. I know exactly who is the runners there shows you how many times, I sit there and see this happening in the open. All I want is for them to reverse all the charges since he passed away!!!! I have given all documents requested by them to proof he is dead. I know Rates has to be paid and we do not have a problem to pay it. I have all the evidence all the statements all the emails back and forwards to COJ. LEGAL DEPARTMENT included.