MONTHS AND STILL NO RESOLVE OR EXPLANATION OF MY WRONG ACCOUNT!!

FOR 3 MONTHS I AM TRYING TO SORT OUT MY ACCOUNT! I WENT TO RANDBURG, THEY SENT ME TO JORRISSEN. I WENT TO JORRISEN, THEY TOLD ME TO GO TO RANDBURG.

I WRITE DOZENS OF EMAILS ONLT TO GET SOME COPY PASTE EMAIL BACK.

I ASK FOR A TOP MANAGER AT RANDBURG ONLY TO BE TOLD SORRY AND STAFF LAUGHING AT ME!

CAN I EVER SPEAK TO A TOP TOP MANAGER TO SORT OUT MY PROBLEM??!!

I AM 63 AND FED UP WITH BAD UNHELPFUL SERVICE!