mistakenly cut off my water in stead of my neighbor.!!!! How ridiculous!!!!!

J WATER mistakenly cut off my water in stead of my neighbor. Which is the most ridiculous thing ever to begin with . Such incompetence is unacceptable at all levels. It's been 3 days without watre., and they missed their damn 24hr turnaround time. This is the **** service we get under the new mayor!!!!!