Meter Burn't - 5 Months and still awaiting swap

Hi,<br> I have been trying to contact the metering department as advised after calling city power.<br> Here is my reference number: ***2<br> Metering Work Order Number: ***<br> <br> My property has unfortunate event, a fire which sees the property burnt down and of course the 3 phase meter burnt and melted. (Proof available - case number at police station and pictures)<br> I call immediately on the day and report the fault, at city power call centre, they assure me it will be attended to and send some sub-contractors who had come to restore the power by connecting directly. I thank them on this and think they will be swift in following up with a replacement meter but 5 months later i am still waiting.<br> I have followed up more than 6 times in the past few months and they always assure me that as long as it has been logged and the power is restored currently there is no problem and i am the pro-active customer who knows that there will be a problem due to no organisation on City Powers part and so i follow up in concern and i am always assured.Today, 13/07/2015, i am faced with disconnection threats and they don't even know any history, saying they are just sent to \Terminate"and they have no idea."""