Lack of Service for Account and Billings

<p>On the 23rd of November 2015, i received a statement with a Bin billing amount of R7503.21, dating back to 03/2010 whiles i only occupied the property in 08/2015.</p> <p>Paid the amount, because goliath will threaten you with disconnections, legal, etc... </p> <p>I queried the matter with PIKITUP and the CoJ and to date the matter has not been resolved, i have been given 4 reference numbers for the same matter, excuses of being allocated to the wrong department.</p> <p>Escalated the matter on the 15th of July and still issued a new reference number and a promise of having the matter resolved by Princess on the 18th of July and guess what when i did a follow up, i was told that this matter needed to be queued again.</p> <p>A reasonable lady provided me with the details of the superiors. I compiled and sent an email detailing everything yesterday. One of the gentleman’s read my email and guess what, there was no acknowledgement or anything of that sort.</p> <p>It is so regrettable dealing with people who have an "I Don’t care attitude" because they are in a position of "power", it is more than 7 months and the matter is not resolved.</p>