Johannesburg Water and City of Johannesburg Attention

I am a new homeowner who recently moved into my new stand-alone house in December 2021. I have a young family of 6 (wife, brother, helper and my 2 daughters) staying at the house.

My water bill has amounted to almost R100k within six months of staying at this property. I have invited plumbers to check if there was any leakages in the water system and no issue was identified.

I have also called the City of Johannesburg Contact Centre several times and logged cases for assistance but that has not helped in any way.

My Water Bill is between R15000 to R20000 monthly based on estimated readings and is even more than my bond repayment. Writing here is to plead with the City of Johannesburg to investigate issues happening on my water account number *** and Case ***

Your quick attention to this matter will be greatly appreciated.