FT
Freddy T

1 reviews | Active since Sept 2014

26 Jun 2017, 12:47

Johannesburg municipality rip-off scheme

<p>After many years paying my municipality bills in full and on time I forgot to pay the March bill on time. Subsequently I paid it on the 28th of March instead of the 22nd – 6 days later!</p> <p>On the same day I found a Pretermination Notice stuck on my gate. I phone and as the payment was reflecting in the municipality account I was told “not to wary”.</p> <p>To my surprise the sum of R224.72 + VAT was added to my April account for this notice. I lodged a complaint (Ref. # ********** 708) which was rejected. I went to the client centre in Roodepoort; lodge another complaint (Ref. # ********** 841) which was also rejected.</p> <p>I was told, unofficially by the client centre agent, that the billing department prepares these notices immediately after the due date was missed so that they charge the preparation cost.</p> <p>I think that the municipality is acting with bad faith and should be exposed.</p> <p> </p>

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