Joburg Water service.

I logged a call with Joburg water on the 10/04/2018 that I have no water , and have literally not been assisted since then!! My water meter was turned off by Joburg water on the 5/04/2018 as they were working on a water problem in the street. They have still not come and turned the water back on since the 5th??

when calling this number ********** ...this lady does not even sound a bit bothered to help a person, she asked me to hold and then transferred the call and kept coming back and putting it again on hold...I held on for almost 20 min until I eventually had to give up and drop the call.

I have no sent numerous queries to Joburg water for assistance and has yet to be assisted. Someone by the name of Bulelwa Ngejane responded to my mail on the 10th with only a reference number : reference number ********** 81, but no further feedback or anything.

its service like this that makes me doubt that government places know the importance of customer service!! while Joburg water is at it..please get rid of that *********** lady answering calls on ********** ..she most days sound like she is laying in her chair!