Joburg Water Bad Service

My water has been disconnected this morning despite the account being in good standing. This practice happens almost every second month and it is costing me business. Every time it happens I’m told that it’s a mistake and that it is unknown who gave instruction to disconnect. This has been going on for over two years now and every time I request to speak to the manager,officials doesn’t want to put me through or give me access. The other day I threatened to stage a stay in if my water wasn’t reconnected immediately. Officials did everything in their power for the manager not to notice me, I remember he walked by the reception and they begged me not to say anything as they were going to get a hiding. It is now ENOUGH!!!