*********** COJ

I am a very frustrated JHB resident. I had a new JHB water meter installed at my house on the 5 September 2018 so that I can monitor my water usage every month and pay for what i use and not be ****** by the COJ by estimated readings. I received my statement for October and to my horror i received a water bill (estimated reading) for a water meter that was removed from my property on the 5 September. This is *****. The incompetency of COJ to capture my job card with new water meter details on the billing system so that I can be billed for the right water meter really makes me angry. How hard can this be. Why can't you just get it right. I try calling the COJ call centre every day about 5x to try and speak to someone but the background music just plays and plays and 20 min go by waiting on the phone and nobody takes your call. How is this possible. This is so depressing and frustrating that I sometimes don't know what to do with myself. This is an absolute disgrace and disrespect to people that work hard and pay their bills every month just to survive. We will never progress as a country when it comes to basic service delivery and will always remain a 10th world country. Shame on you.