Incompetence and lack of Education!!!!

Good day<br> <br> I am aware that The City of Johannesburg will not respond however I have to voice my disgust at the way they have handled my query.I recently purchased a flat in a complex and I have been receiving accounts for the incorrect flat, claiming that I am in arrears on my account since 2008.I have called numerous times as well as sent emails repeatedly without even a response back saying they will deal with my query.The manager himself Sandile Zwane has yet to return my calls or reply to my email.That clearly is an indication of the lack of concern or customer service and would explain why his staff Mmamato is just as unresponsive.The consultant Treasure whom I spoke to a couple months ago could barely understand my query let alone assist me with it.Totally disgusted! !!!!<br>