I am very disappointed in City Of Johannesburg Municipality

I would like to express my deep concern regarding the prolonged power outage affecting our area.

Ward 11, 17, 18, and 19 appear to have only one contractor attending to all reported faults. Is this correct? If so, this is clearly inadequate given the number of residents being affected.

Our electricity supply went off on 12 August 2026. The fault was reported to our Ward Councillor, who kindly logged a service request on our behalf. The reference number is CPWEB***.

To date, our electricity has still not been restored.

This situation has had serious consequences for my family. My mother relies on medication that must be kept refrigerated. Due to the extended power outage, the medication spoiled and she was unable to use it. As a result, her health was placed at significant risk, and she nearly lapsed into a coma.

Furthermore, we are currently in the middle of winter. Babies, pensioners, and other vulnerable residents have been unable to bathe with warm water or maintain basic levels of comfort and hygiene because of the lack of electricity.

We understand that faults can occur, but the length of time it has taken to resolve this issue is unacceptable. We urgently request that this matter be escalated and that immediate action be taken to restore power to our area.

Your prompt attention to this matter would be greatly appreciated.

Kind regards, Yolanda Franks Reference Number: CPWEB*** Date Reported: 12 August 2026