HUGE BILL

As promised in my earlier email, that I would send the reference regarding the call logged on the 18.9.2017.

Ref No: ********** 139 Date logged: 18.9.2017 Call Centre Attendant: Tlhaedi Time: +- 9am Expected Time of Attendance: 30 days.

Well, needless to say NOT even a call was received, NO technician was dispatched. We even called a plumber at R1200 later to do a LEAKAGE TEST and NO LEAKAGE FOUND. Please check the readings from May 2017 to August 2017, there was a dramatic increase in water usage. I find that my Mom an 80 yrs old pensioner would not use so much water.

Response unacceptable as per the below: Good Day All

Trusting all is well.

Please be advised this is water that has passed through the meter and there are no job cards for any repair work completed from Johannesburg water, no adjustment will be warranted to this account.

Please be advised feedback has been provided 2017 December.